Shipping & Delivery

At Idea Office Furniture, we are committed to delivering your orders accurately and carefully. Below are the details of our shipping and delivery process.

1. Processing and Delivery Timeframe

• Processing and delivery may take up to 30 business days, depending on product size, sourcing requirements, and stock availability.
• For small items, delivery is guaranteed within 7 business days of ordering.
• If a product is unavailable, the rest of your order will be shipped immediately, and the remaining item will follow as soon as it becomes available.

2. Delivery Area

Estimated delivery times displayed on the website apply to orders within Cairo. Additional charges and delivery times may apply to orders outside Cairo.

3. Delivery Confirmation

Our team will contact you one day prior to your delivery date to confirm availability and schedule a specific time. Please allow 3 hours for checking your order time.

4. Additional Shipping Charges

Additional charges may apply in the following cases:

• Delivery outside Greater Cairo
• Buildings without elevator access for floors above the fourth floor
• Large or fixed orders requiring special handling

5. Order Confirmation

All required items are recorded to ensure quality. If you are contacted by phone, a confirmation email will be sent. Orders not answered during daily business hours will be canceled and returned to inventory.